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Destination Manager’s Toolkit
Contents
1: Destination planning
2: Destination development
3: Destination monitoring
4: Destination marketing
5: Destination information
6: Tourism in the public sector
Appendices
Contributors
Further information
Articles and DMT sections by category:
Accommodation: serviced
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Articles
DMT sections
Seaside Hotels: Planning and Development
Jun 2009
by Nick Dines
Is the tourism industry going to see a renaissance in British seaside resorts? The opportunity is there, but are local authorities in seaside towns sufficiently forward-thinking in their planning to meet the requirements of a 21st century market? Nick...
more
Surviving the Recession: Lessons for Independent Hoteliers
Feb 2009
by Peter Hancock
This article is a response to the article "The Effect of the Recession on the Hotel Sector" which was published in Tourism Insights in December 2008. It explores why the market polarisation towards best and cheapest naturally works in favour of both extremes.
more
Star Ratings Vs Online Reviews
Dec 2008
by Richard Morrey
Britain has the advantage of a unified system for the quality assessment of accommodation providers. This allows customers to make informed choices when booking their holidays. However, online review websites relying on the opinions of the visitors themselves...
more
The Effect of the Recession on the Hotel Sector
Dec 2008
by Nick Dines
Through the example offered by the hotel group Travelodge and a parallel with the airline industry, this article assesses the possible impact of the current recession on the hotel sector. It focuses particularly on what is likely to happen with the budget...
more
Improving Accommodation Quality: A Case Study of Weymouth and Portland
Aug 2008
by Pam Foden and William Wood
Ahead of hosting the 2012 Olympics sailing events, Weymouth and Portland has an urgent need to ensure the range and quality of accommodation are of world class standards to meet the high levels of demand and ensure a lasting legacy. This article looks...
more
The UK Hotel Industry - From Highs to Lows
Jan 2004
By Andy Williamson
The events which have taken place since the dawn of the millennium completely changed the fortunes of the hotel sector. The FMD crisis, terrorism, economic malaise and SARS has left it battered and bruised. Hotel room occupancy for the country as a...
more
Marketing Consortia - What is there for a Hotelier
Nov 2003
By David Curtis-Brignell
There are fewer and fewer major brands in the accommodation industry as consolidation continues. What chance does an independent hotel stand against the power of these mega-brands? One of the solutions which emerged in the last century was the marketing...
more
The UK Occupancy Survey for Serviced Accommodation 2002
Nov 2003
This report presents a summary of the main findings from the UK Occupancy Survey for Serviced Accommodation 2002, which was jointly commissioned by the four statutory tourist boards of the UK. NFO WorldGroup was appointed as the UK Survey Co-ordinator...
more
The UK Occupancy Survey for Serviced Accommodation, 2001
Sep 2002
This report presents a summary of the information contained in the 2001 Annual Report of the UK Occupancy Survey for Serviced Accommodation which is jointly commissioned by the four statutory tourist boards of the UK.The UK Occupancy Survey operates...
more
Staying with History - New Hotels in Historic Towns
May 2002
By Michele Grant, Consultancy Director, L&R Consulting; Brian Human, Head of Policy and Projects, Cambridge City Council; and Barbara Le Pelley, Principal Forward Planning Officer, States of Guernsey.
Hotels are an essential part of the whole tourism product in historic towns and it is important for destinations to meet the quality, range and volume of accommodation needs of visitors.Historic towns, however, face particular challenges in accommodating...
more
Appendix 4: Operator and Accommodation Provider Satisfaction Surveys
These two appendices are designed to offer a set of questions to ask local service operators and accommodation providers to gauge their satisfaction with the destinations management. They are split between operators and accommodation providers as the...
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