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Articles and DMT sections by category:
Government, tourist boards and public sector tourism
What is the Role of a National Tourist Board in 2009?
by Gareth James
The travel industry has changed out of all recognition over the past 60 years. With individual businesses now able to cheaply and directly connect with potential customers on a global basis, is there a role for a National Tourist Board in the 21st Century?...
Tourism Structures for the Future
by Roger Budden
A review of tourism at the national level has taken place as part of the British Tourism Framework Review. If the new national structure is to work it has to be underpinned by a strong, confident regional and sub-regional destination network that can...
Corporate Social Responsibility and the UK Tourism Industry
By John Swarbrooke
In most countries today, it seems that public confidence in the business world has reached an all time low, because of high-profile scandals and the media coverage of them. One response to this situation has been the concept of Corporate Social Responsibility...
New Regional Realities
By Ken Robinson
The devolution-driven reorganisation of the tourist boards in England is producing dramatic changes, with long-term consequences for all tourism businesses, local authorities, trade associations and destination management organisations. This paper...
The Impact of Best Value on Local Authority Tourism
By Judith Barratt, Southern Tourist Board contractor for the National Tourism Best Value Group
'Best Value' was introduced by the 1999 Local Government Act. It is a comprehensive means of measuring whether or not local authorities are delivering value for money and standards of quality that meet the needs of local people. The duty of local authorities...
Measuring the Local Impact of Tourism: a Response to the Victor Middleton BRA/LGA Paper
By Elizabeth Craven MTS
Measuring the impact of tourism at a local level is an important issue for destination managers and has been a much-debated issue within tourism circles for at least ten years. These debates have seen the emergence of a number of reports – notably...
Measuring the Local Impact of Tourism – The Big Issue for the Next Five Years
By Professor Victor T.C. Middleton FTS
The measurement of tourism for a local authority may be likened to assembling a jigsaw puzzle comprising many complex shapes from which no obvious immediate pattern emerges. Many of the key pieces are missing…In the early 1990s, no more than around 25...
By Haydn Morris
Visitor centres are taken for granted as part of the tourist scene. They perform the vital tasks of informing, promoting, interpreting, servicing and managing, but they are costly to develop and to operate. Finance, especially for operating costs,...
The Tourism Alliance - Creating a Voice for Tourism
By the Tourism Alliance Secretariat
During 2001, Britain's tourism industry suffered from the combined effects of the FMD outbreak and the terrorist attacks in the United States. Both of these crises had a serious impact on the whole nation. Together they provided the catalyst that led...
Convention and Visitor Bureaux - Tapping the Potential of Business Tourism
By Tony Rogers, British Association of Conference Destinations
Convention and visitor bureaux, usually partnerships of public and private sector organisations, play an increasingly vital role in the management and promotion of conference and business tourism in destinations throughout the world. Their operational...
Appendix 1: Directory and Glossary
The tourism sector, like many other business sectors, has a large number of organisations, associations, public agencies and trade groups operating within it. It also has its own share of acronyms, business jargon, and industry descriptions that need...
6: National and Regional Tourism Structures and Policies
This short section describes the national and regional tourism structures in the UK and the relevant strategic and policy programmes. It covers:national government structures and policythe role of VisitBritain and VisitEnglandthe role of the Scottish,...
1B: Developing Tourism Partnerships
Those working in the tourism sector are often involved in working in partnerships, due to the nature of the work – engaging the private sector and working across boundaries. This section looks at the main benefits of working in partnership, and also covers:the...
1D: Tourism and Planning
This section gives a background to the planning system, as it may be encountered by destination managers. It covers:the planning frameworksources of guidance, in particular the The Good Practice Guide on Planning for Tourismpractical tips for successfully...
1E: Tourism - Links to Other Public Policy Programmes
This section looks at other areas of public policy with strong links to tourism. It covers:economic development and regenerationtown centre managementcultural servicessportseducation and trainingsustainabilitylocal produceaccessibility landscape conservation...
1A: Tourism in the Public Sector
This section looks at how tourism is managed within the public sector. It outlines the development of tourism roles in England and the regions, and then looks at the main areas of public sector involvement. It goes on to look at the key areas of responsibility...
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