Articles - August 2008

London Ambassador Scheme - Thinking London, Acting Locally
by Emil Brannen Most visitors arrive to London with ready-made plans that require up-to-date reliable information in order to carry them out and create a memorable experience. This article looks at how London is boosting the skills and knowledge of existing personnel... more
Travel Businesses and EU Unfair Trading Rules
by David Bowden This article introduces the new Consumer Protection from Unfair Trading Regulations 2008 and outlines their requirements. It: sets out the basics of the new EU rules on unfair tradingruns through the guidance relevant to those in the travel and tourism... more
Improving Accommodation Quality: A Case Study of Weymouth and Portland
by Pam Foden and William Wood Ahead of hosting the 2012 Olympics sailing events, Weymouth and Portland has an urgent need to ensure the range and quality of accommodation are of world class standards to meet the high levels of demand and ensure a lasting legacy. This article looks... more
Holiday Decision Making: The Family Perspective
Peter Robinson The family market continues to be an important segment for the tourism industry and children have a huge influence on decisions about the family holiday or days out. This article considers demographics and trends and the characteristics of the family... more
Tourism and Climate Change
by Stephen Farrant Tourism businesses need to look at their contribution to climate change and implement programmes aimed at ensuring that they are seen as being responsible corporate citizens. This article looks at tourism's impact and the difficulties in measuring this... more